Frequently Asked Questions



How much does a website cost?

It depends on what you want it to do and how big and complex it is.
In general, the costs involved in creating a new website can start from £1,000 for a very basic, small first website. This then rises depending on the complexity and scale of your website. Large websites can cost over £10,000 if you want to include top quality, original design and industry-leading technology.

To get a better idea of the cost of what you need, please mail me with your number and I will arrange to call you.
I will ask a few questions about your project, what features and interactivity you’ll need

This is a good article, please read it →

Can I do it myself?

The cheapest choice in building and maintaining a website is the DIY option. There are several website builders on the market which allow you to create a website from scratch, for free, with minimal technical experience. However, this is very time consuming and things frequently go wrong. It can be a steep and frustrating learning curve. Be honest with yourself:

  • do you have the time to do this?
  • will you have the time to maintain it?
  • what happens when it breaks?
  • If you are relying on a volunteer, what happens when they don’t want to do it anymore? Or, commonly with community groups, there is a disagreement and they walk away? This is happens more frequently than you may at first think.

Think future not just now. Invest the time do do this, it is important.

Why community groups and small businesses?

Why them?
I have spent my career supporting and developing sport and community groups and voluntary organisations. I enjoy working with these groups and making a positive contribution too society. It is challenging but rewarding work.

Small businesses value the one-to-one contact they themselves offer. It’s not just the website for me, it’s an holistic approach to make the whole business a success.

Most charities can’t afford in-house design teams or the high fees that some ‘studios’ charge. As an independent developer I am able to offer a more cost-effective solution.

I am keen to get started, how do I get the ball rolling?

Easy. Mail me and I will arrange a time to call you.

We start this way, then if you want to go further I like to meet and work things out over coffee.  This is a good excuse for you to visit the Outdoor City →

When you ask me to design a website that is what happens

I design a website. I don’t hand it off to a trainee or farm it out to a faceless person on another continent. It is all me, start to finish.

When you have a question about your website that I designed it’s me who answers your question. If you ring you won’t get put on hold. Or asked to type in numbers depending upon the nature of your question. It’s my phone that rings and I’ll answer it.

And when you refer me to a friend (which would be nice) it’s me who they will connect with. They won’t have to speak to a sales person.

How does the development process work?

These are the main steps in the development process

  1. Discovery – We spend time pining down exactly what the main purpose of your site is; what you want it to do, and how the site will be managed once it is live.
  2. Content – You compile all the content for the website, including all text and images. I can do this for you, but I out source – use specialists – for copy writing, graphics and photography, and there is an additional cost implication for this work.
  3. Preliminary Design – Between us, we sketch out – wire frame – how the site will look and work. I then create a home page concept including colors, fonts, image style and layout.
  4. Organisation – When I have received all content in its final version, I review it to determine the best way to organise the information. The structure of the site is based on this organisational scheme and must be approved by you.
  5. Design Revision – After reviewing the initial design, you have the opportunity to request changes.
  6. Implementation – Once I’ve received your approval on the design, I move on to implementation. This is where the approved design becomes concrete and where I add site-specific features.
  7. Page Content – When I have all the content that will be included on the site and an approved design, I will enter all the data.
  8. Testing – I run through a final set of tests to be sure that everything is functional. You have an opportunity at this time to test the site as well.
  9. Launch – Once we have your final approval, I launch the site. The marks the end of the project.
Do you offer web hosting?

No. Most small web development companies who offer web hosting are actually reselling the service. Ultimately, this costs you more and is not a benefit to you. It is an easy way to make money, but I would be letting you down if I did this.

Companies who resell cannot take responsibility for downtime, outages, or blackouts. In most cases they are reselling at a higher rate than the original seller would offer.

The web hosts I use are WebHostFace and Flywheel. They are both excellent and reliable, with superb support. Check them out, but don’t sign up until you consult me, unless you are sure the package you choose is the right one for your needs.

This is an post I wrote a few years ago when searching for a good hosting company.

If you prefer I will set up the hosting and domain registration for you, or step you through the process. It is straight forward.

What is a domain name and how do I register one?

Every website has a unique domain name. A simple way to think about this is that it is your site’s address. It this that needs too be typed into the address bar.
If your organisation is called Biscuit Dunkers, then you are likely to want the name: (egg) or whatever extension you choose. The extension is the letters after the dot: .com .net .org. Like. is my domain with the .net bit being the extension – you get the idea.

You can ether register your chosen domain name – if it is available – with the chosen hosting company, or use a company who specialise in domain registration. I will advise you on this. It’s easy.

Will I be able to make changes to the site after it is completed?


For this level of funtionality your site will be built using WordPress.  WordPress  is the No1 content management system (CMS), and it powers 25 percent of all the sites across the web. This means that around 74,652,825 sites depend on it.

WordPress is a powerful content management system and it allows anyone with good computer skills to make changes to their own website.

I provide training on how to add and edit content. And I always remain available to make changes for you, if you don’t have time or you need more complex changes.

What is a content management system?

Content Management System (CMS)

In terms of web-based content management, a CMS it’s usually defined as software that is designed to simplify the creation and maintenance of sites. It does this by managing online content, generating web pages, and allowing users to upload and change content without requiring technical expertise.

This is a very simple definition, but includes all that most users need to know.  More here →

Do you offer a maintenance plan?

I like doing this it keeps the site fresh and updated and working as intended.
There are a wide range of maintenance plans. At this time, I don’t offer monthly or annual plans. I prefer to tailor services to individual needs. This takes coffee.
Below is a typical sample of maintenance services. Most of these relate to a content management system (CMS). I use WordPress. Wordpress is the number one CMS and accounts for 27.5 percent of all websites globally. That’s over 75 million sites.

  • Monthly scan for broken links (fixed when able, reported otherwise)
  • Monthly backup of website files and database
  • Monthly plugin maintenance
  • WordPress theme updates
  • WordPress updated, when appropriate
  • Phone or email supportKeep your site updated with the latest information.
  • Post photos or videos of recent events, new products, or new employees
  • Make seasonal changes to keep your content fresh
  • Change or update new product or service information
  • Update portfolio pages to reflect your latest work
  • Keep your followers or clients informed of the most current news about your organisation
  • Make regular updates to your content to assist with your site’s search engine marketing
Are your sites mobile-friendly?


Every site I have built since 2010 has been mobile-friendly. This is known as ‘responsive design’, which ensures that the site works well on a wide variety of screen sizes, from smartphones and tablets through to small and large desktop monitors.